Returns & Exchanges
At STARSET, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all STARSET tags still attached, ensuring the garments are unworn and in original condition.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once our warehouse has processed your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing